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530 Willow Rd Unit 12, Guelph ON

Frequently Asked Questions

What is Physiotherapy?

Physiotherapy is a way to treat disease and injury through massage, exercise, heat therapy, cold therapy, manual therapy, and other modalities. Physiotherapists diagnose, treat, and prevent issues relating to the musculoskeletal system, as well as promote overall health through movement and education.

Are your services covered by OHIP?

In Ontario, physiotherapy can be funded through OHIP, the Ontario Health Insurance Plan. This funding is offered through the Ontario Community Physiotherapy Program.

Physiotherapy is NOT covered by OHIP at this clinic

Do you provide or treat WSIB and what you need for WSIB?

Yes, Westwood Physiotherapy & Wellness in Guelph, Ontario is registered with WSIB. WSIB helps you cover injuries that have occurred in the workplace. We do direct billing for WSIB approved claims.

Do you treat MVA and what you need for MVA?

Yes, we treat MVA. At Westwood Physiotherapy and Wellness, we are registered with FISCO (Financial Services Commission of Ontario). FISCO is the government agency that is responsible for automobile insurance companies. Being registered with FISCO gives our facility the ability to provide treatment for MVA patients. This way, we can receive funding directly from the automobile insurance company for the services you require.

With us, you can rest assured that you’re in good hands. We have vast experience dealing with MVA claims and can help you from start to finish. Contact us today for more information.

Do you need doctor's referral for Physiotherapy and Massage therapy services?
Technically, our physiotherapists are primary care providers. However, various extended health insurance plans may require a referral from your doctor to reimburse you for the cost. Check with your insurance and determine what is appropriate for you and your situation.
What can I expect during my first Physiotherapy visit?

During your first physiotherapy appointment, you will undergo a complete assessment. This involves questions regarding your condition and pain levels. Your physiotherapist will also perform various tests to determine your strengths, weaknesses, and range of motion limitations. Some special tests may also be performed, depending on your injury or compliant.

Do you do direct billing to the insurance companies?
Yes, we offer direct billing to the insurance companies. For more info, check out our coverage page.

Was your question not listed above?

Feel free to contact us at “+(1) 519-341-5161” for more information today! We are more than happy to answer any questions or concerns you might have.